Privacy Notice

Introduction

Lamu life is a platform that helps people find meaningful long-term relationships through curated introductions, facilitated conversations, AI consulting, and real-life experiences. This Privacy Notice explains how lamu life ("lamu.life," "we," "us," or "our") collects and uses your personal information, including what we collect, how we use it, and how we may share it. When we say "personal information," we mean information that identifies, relates to, describes, or could reasonably be linked to you.

Our Services include:

• Our website (the "Site") and any other websites that link to this Privacy Notice;
• Our mobile applications (the "App");
• Our AI matchmaking, consulting, messaging, and community functions;
• Our offline events, activities, and related experiences.

We refer to these collectively as the "Services."

1. What Personal Information Do We Collect?

The personal information we collect depends on how you interact with our Services.

A. Personal Information You Provide:

• Contact Information: Name, email, phone number, communication preferences.
• Account Information: Profile details such as age, gender, relationship preferences, lifestyle information, survey answers, and login credentials.
• Photos, Audio, Video: Any content you choose to upload (profile pictures, recordings, video introductions).
• Consultation & Feedback: Messages, chats with our AI consultant, feedback forms, ratings, reviews, surveys.
• Payment Information: When paying for registration fees, subscriptions, VIP concierge, or event deposits, we collect billing details (processed securely through third-party payment processors; we do not store full credit card numbers).
• Event Information: RSVP data, attendance confirmations, scheduling preferences, incident reports, no-show deposits.
• Verification Data: Liveness selfies, ID documentation, or other biometric/identity signals for trust and safety.

B. Information We Collect Automatically:

• Device Data: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages viewed, features used, match/intro activity, messages sent, AI chat interactions, logs, crash reports.
• Location Data: Coarse location (from IP). With permission, precise geolocation to recommend nearby matches or activities.
• Cookies & SDKs: For login, security, analytics, preferences, fraud detection.

C. Information We Collect From Others:

• Other Users (e.g., ratings, reports, or post-meeting feedback).
• Service Providers (verification, anti-fraud, analytics, payment processing).
• Publicly available sources (e.g., to verify identity).

2. How Do We Use Personal Information?

We use personal information for purposes such as:

• Core Service Delivery: Profile creation, matchmaking, explaining compatibility, AI-facilitated introductions, chat, and friend mode.
• Consulting & Support: Providing AI-based relationship guidance, responding to requests, resolving issues.
• Events & Activities: Scheduling, logistics, safety protocols, deposits/refunds, feedback surveys.
• Safety & Trust: Identity verification, fraud prevention, content moderation, community integrity, enforcing rules.
• Payments: Processing registration, subscription, concierge fees, and deposits.
• Analytics & Improvement: Training and improving our AI and services, research, troubleshooting, performance monitoring.
• Communications: Sending confirmations, service updates, reminders, surveys, and (with consent) promotional offers.
• Legal Compliance: Responding to legal requests, preventing unlawful activity, enforcing agreements.

We may use automated decision-making and profiling (for example, to recommend matches or flag risky behavior). You can request human review or contest decisions by emailing privacy@lamu.life.

3. How Do We Share Personal Information?

We do not sell personal information. We share only as follows:

• With Other Users: Profile information you choose to share (e.g., name, age, survey results, chat content).
• With Service Providers: Vendors who provide hosting, payments, analytics, verification, communications, or event logistics.
• For Legal Reasons: To comply with law, protect rights, safety, or respond to lawful requests.
• Business Transfers: If lamu life is involved in a merger, acquisition, restructuring, or asset sale.
• With Consent: Where you direct us to share data.

4. Your Privacy Choices

• Email Preferences: Unsubscribe from marketing emails using the link in the email. You cannot opt out of service-related emails (e.g., security or billing notices).
• SMS & Push Notifications: You may opt out of promotional SMS by replying STOP or changing your App/device settings. Transactional texts (like verification codes or event reminders) will still be sent.
• Cookies: Most browsers let you control or block cookies. Some functionality may be affected.
• Access, Deletion, Correction, Portability: Depending on your jurisdiction, you may have rights to access, correct, delete, or obtain a copy of your data. Contact us at privacy@lamu.life.
• Do Not Sell/Share: You may opt out of "sale" or "cross-context behavioral advertising" (as defined under U.S. state laws). We do not currently sell personal information.

5. Children's Personal Information

lamu.life is for adults 18+ only. We do not knowingly collect data from minors. If we learn a user is under 18, we will delete the account. Parents/guardians may contact safety@lamu.life to request removal.

6. Links to Third-Party Services

Our Services may link to third-party websites or apps. Their privacy practices are not governed by this Notice. Please review their policies.

7. State-Specific Disclosures

• California, Virginia, Colorado, Connecticut, Utah: You may exercise rights under your privacy laws (access, correction, deletion, portability, opt-out of targeted advertising/profiling). Contact: privacy@lamu.life.
• Nevada: We do not sell personal information as defined under Nevada law. To exercise opt-out rights, contact privacy@lamu.life.

8. Data Retention

We keep information only as long as necessary for the purposes described, or as required by law. When no longer needed, data will be deleted or de-identified.

9. Security

We use administrative, technical, and physical safeguards to protect your data. No system is 100% secure. You use our Services at your own risk. Please report security concerns to security@lamu.life.

10. Updates

We may update this Notice from time to time. If changes are material, we will notify you via email, App notice, or website posting.